Shipping policy
Welcome to STATICE! We're excited to offer you a the high-quality products and a seamless shopping experience. Below, you'll find our shipping policy that outlines the shipping times for both released products and pre-order items.
Released Products: For items that are marked as "Released" and currently in stock, the estimated shipping time is 2-4 weeks from the date of your order confirmation. This allows us to process and package your order with care, ensuring that your products reach you in perfect condition. Please note that shipping times may vary depending on your location and any unforeseen circumstances that may arise during the shipping process. We will provide you with a tracking number once your order has been shipped, allowing you to monitor its progress until it arrives at your doorstep.
Pre-Order Items: If you're interested in a product that is currently available for pre-order, the shipping time will be determined by the expected availability date of that specific item. The estimated availability date for pre-order items will be clearly indicated on the product page. Once the product becomes available, we will promptly process and ship your order. Please keep in mind that the shipping time for pre-order items may vary based on factors such as production timelines and shipping logistics. We will notify you via email with a tracking number once your pre-order item has been shipped.
Shipping Notifications: We understand that you're eager to receive your order. We will keep you informed throughout the entire shipping process. You will receive an email confirmation once your order has been placed, as well as a shipping confirmation email with tracking information once your order is on its way.
Shipping Charges: We are pleased to offer free shipping on all orders. You won't incur any additional charges for shipping your products to your desired destination.
Delivery Timeframes: Please keep in mind that delivery timeframes may vary depending on your location and any external factors that could impact shipping, such as customs processing and local postal services.
Returns and Exchanges: For information regarding returns, exchanges, and our overall customer satisfaction guarantee, please refer to our Return Policy
If you have any questions or concerns about our shipping policy, feel free to contact us +966568694768 by WhatsApp Thank you for choosing STATICE, and we look forward to serving you!
Sincerely,
STATICE